I was on my phone on Facebook yesterday. I got a message from what I believed to be my...

GetHuman-katiecho's customer service issue with Facebook from October 2018

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I was on my phone on Facebook yesterday. I got a message from what I believed to be my friend Alice. I noticed it said hello! I said hello!. Then I noticed it was a phone number in Nigeria. I then started to secure my account. Facebook is not letting me back on since. Due to the automated security process. It keeps telling me to log on with a phone or device I’ve used before. I try logging in on my phone and it is saying to please change my password which I’ve done at least five times. Then I click continue
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Customer service issue
Reported by GetHuman-katiecho
Oct 16th, 2018 - 2 mons ago
I have an issue with Facebook too
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-katiecho started working on this issue
Oct 16th 2:00pm