I was on my phone on Facebook yesterday. I got a message from what I believed to be my...
GetHuman-katiecho's customer service issue with Facebook from October 2018
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The issue in GetHuman-katiecho's own words
I was on my phone on Facebook yesterday. I got a message from what I believed to be my friend Alice. I noticed it said hello! I said hello!. Then I noticed it was a phone number in Nigeria. I then started to secure my account. Facebook is not letting me back on since. Due to the automated security process. It keeps telling me to log on with a phone or device I’ve used before. I try logging in on my phone and it is saying to please change my password which I’ve done at least five times. Then I click continue
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