I have had my account hacked a few months ago so I’ve changed my password and updated m...

GetHuman-livthomp's customer service issue with Facebook from October 2018

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Help with my Facebook issue
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GetHuman-livthomp's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-livthomp will want to follow the link below to head to their help center. We will check on GetHuman-livthomp later to make sure it's all set or try to help escalate.
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Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-livthomp's own words
I have had my account hacked a few months ago so I’ve changed my password and updated my settings to get notifications when someone tries to log into my account. However, I just recieved a text with a verification code to reset my password which I didn’t request. So I think they have attempted to hack my account again. Out of curiosity I went through my settings and saw that my notifications were going to an email address in my name that didn’t belong to me* I didn’t have access to. I have * notifications. I was wondering if I’d be able to see these notifications and if anyone could figure out who keeps hacking my account. Thank you.
GetHuman-livthomp did not yet indicate what Facebook should do to make this right.
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Customer service issue
Reported by GetHuman-livthomp
Oct 15th, 2018 - 2 mons ago
I have an issue with Facebook too
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GetHuman-livthomp started working on this issue
Oct 15th 8:39pm