I created a facebook account so that I could back up some save data for a game. I made...

GetHuman-ironsto's customer service issue with Facebook from October 2018

Help with my Facebook issue
The issue in GetHuman-ironsto's own words
I created a facebook account so that I could back up some save data for a game. I made the account and everything was fine. The next day I was asked to upload a photo of myself to verificate my account. I did that, entered my phone number and put the code in. Facebook then sent me back to the page to upload a photo of myself, so I did so. Now, every time I put the photo in and confirm it, it send me back to the same page to upload the photo again and now I cannot get past this point and get into my facebook account. It has been over ** hours since this happened.
GetHuman-ironsto did not yet indicate what Facebook should do to make this right.
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Facebook

Customer service issue
Reported by GetHuman-ironsto
Oct 15th, 2018 - 2 mons ago
I have an issue with Facebook too
Fixed
Seen by 1 customer so far
Similar issue to 178379 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-ironsto started working on this issue
Oct 15th 3:58pm
GetHuman-ironsto indicated the issue is not fixed yet.
Oct 15th 4:01pm