I dropped my galaxy s* that was on a straight talk plan and broke it so I got a Galaxy...

GetHuman1339669's customer service issue with Facebook from October 2018

176511 similar
0 following
Help with my Facebook issue
First: share to improve GetHuman1339669's odds
Strength in numbers! Companies respond better when others are watching.
What went wrong?
Waiting to see what went wrong with our suggestion for how to get Facebook help.
The issue in GetHuman1339669's own words
I dropped my galaxy s* that was on a straight talk plan and broke it so I got a Galaxy Note * on AT&T contract and now I have a new phone number and that was how I logged into Facebook (I also have it set up with the * authentication setting) so now that my number is ***-***-**** & not ***-***-**** I can't access my Facebook account and to be honest I cant remember the email account I set the account up with. I ts really important that I get into my account with the name Melanie Ingle and I live in olive Hill and I'm in a relationship with Bo Frazier
GetHuman1339669 did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman1339669 fixed the problem
We are waiting for GetHuman1339669 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Facebook email you?
This email address isn't valid
Follow this issue
See how GetHuman1339669 fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman1339669
Oct 13th, 2018 - 2 mons ago
I have an issue with Facebook too
Not resolved
Seen by 3 customers so far
Similar issue to 176511 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
GetHuman1339669 started working on this issue
Oct 13th 7:04pm