My account got hacked Yesterday. My Facebook friends got a message that is saying if th...
GetHuman-karnafie's customer service issue with Facebook from October 2018
Help with my Facebook issue
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Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-karnafie will want to follow the link below to head to their help center. We will check on GetHuman-karnafie later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-karnafie may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-karnafie's own words
My account got hacked Yesterday. My Facebook friends got a message that is saying if this is you and shows a link. So I changed my password. When I changed my password to my account, there was a two-factor authentication required. A code was suppose to be sent to my phone number, but the hacker changed the phone number so I can not get the *-digit code. I have tried everything, and nothing is happening. I do not want any of my Facebook friends to get hacked also. Thank you so much for reading this.
GetHuman-karnafie did not yet indicate what Facebook should do to make this right.
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