My name is racheal and my account is linked to my phone number which I do not have any...

GetHuman1333129's customer service issue with Facebook from October 2018

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GetHuman1333129's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1333129 will want to follow the link below to head to their help center. We will check on GetHuman1333129 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman1333129 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman1333129's own words
My name is racheal and my account is linked to my phone number which I do not have any more and I can't get into my Facebook page to change my password so I can log in. I really need help with this. Been trying for * months now. You can email me on my boyfriend's email. Thanks for your help
GetHuman1333129 did not yet indicate what Facebook should do to make this right.
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Facebook

Customer service issue
Reported by GetHuman1333129
Oct 12th, 2018 - 8d ago
I have an issue with Facebook too
Not resolved
Seen by 2 customers so far
Similar issue to 175138 others
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Timeline
GetHuman1333129 started working on this issue
Oct 12th 4:36pm