I can’t reset my password as I can’t renenber my password. Every time I put in my emai...

GetHuman-jcefal's customer service issue with Facebook from October 2018

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GetHuman-jcefal's next move: go to the Facebook help center.
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The issue in GetHuman-jcefal's own words
I can’t reset my password as I can’t renenber my password. Every time I put in my email or phone number to change my password, it says user not found. Therefore I can’t reset my password.
GetHuman-jcefal did not yet indicate what Facebook should do to make this right.
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Customer service issue
Reported by GetHuman-jcefal
Oct 12th, 2018 - 2 mons ago
I have an issue with Facebook too
Not resolved
Seen by 5 customers so far
Similar issue to 175047 others
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Timeline
GetHuman-jcefal started working on this issue
Oct 12th 3:33pm