can you please help me to delete this account and do not allow her IP address to create...

GetHuman-joezel's customer service issue with Facebook from October 2018

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The issue in GetHuman-joezel's own words
can you please help me to delete this account and do not allow her IP address to create a new facebook account since she always try to ruin my life and posts about bad things about me. this is the two accounts that she's using**https:***profile.php?id****************&tsid**.****************&source*result**https:***jesickamae.villamor?tsid**.****************&source*result
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Customer service issue
Reported by GetHuman-joezel
Oct 11th, 2018 - 3 mons ago
I have an issue with Facebook too
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Seen by 2 customers so far
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GetHuman-joezel started working on this issue
Oct 11th, 2018 11:57pm