somebody changed my facebook password and email address on my facebook page. I played...

GetHuman-gjwheele's customer service issue with Facebook from October 2018

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The issue in GetHuman-gjwheele's own words
somebody changed my facebook password and email address on my facebook page. I played zoo world so i hate to start a new account. they have no record of my facebook page by my phone number or email address now, it is under *****@***.com. this is the name that comes up to send a link to change password which is not me. My email address is *****@***.com. please help me with this hack. I can be reached at that email address or ***-***-****.
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Customer service issue
Reported by GetHuman-gjwheele
Oct 11th, 2018 - a mon ago
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GetHuman-gjwheele started working on this issue
Oct 11th 11:20pm