I am creating a post for my business page on facebook. In the post I want a preview of...

GetHuman-kaiijaii's customer service issue with Facebook from October 2018

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The issue in GetHuman-kaiijaii's own words
I am creating a post for my business page on facebook. In the post I want a preview of the url that I am adding which it allows me to, however I want to add a picture that is not one of the * pictures that are available to me. I've done it in the past but either can't remember how or they've changed how you do it so I need to know how to make a post with a photo of my choosing along with a preview to the link I'm using (which is from my business site)
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Facebook

Customer service issue
Reported by GetHuman-kaiijaii
Oct 11th, 2018 - a mon ago
I have an issue with Facebook too
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GetHuman-kaiijaii started working on this issue
Oct 11th 8:53pm