I forget my password and requested for a SMS text message to be sent to me so I could c...

GetHuman-lamourl's customer service issue with Facebook from October 2018

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The issue in GetHuman-lamourl's own words
I forget my password and requested for a SMS text message to be sent to me so I could create a new one, however, the text message never was sent. I tried multiple times. I turned my phone off and then turned it back on, and I still did not get a text message. I texted ON* START, and OTP to ***** and I still did not get anything. Can you please help me get access to my facebook. This is the second facebook I created because I could not get access to my first one and I tried e-mailing for help but never got it. Please please please, can you help me? I would sincerely appreciate it!
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Customer service issue
Reported by GetHuman-lamourl
Oct 11th, 2018 - a mon ago
I have an issue with Facebook too
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GetHuman-lamourl started working on this issue
Oct 11th 6:56pm