My name is Jerry Niese. My account has been disabled for over a week. For security purp...

GetHuman-niesefam's customer service issue with Facebook from October 2018

174223 similar
0 following
Help with my Facebook issue
First: share to improve GetHuman-niesefam's odds
Strength in numbers! Companies respond better when others are watching.
Did we steer you to the right help?
Waiting to see if GetHuman-niesefam got the right customer help using our suggestion.
Before contacting them, items GetHuman-niesefam may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-niesefam's own words
My name is Jerry Niese. My account has been disabled for over a week. For security purposes I was asked to submit a photo to verify my identity. I had just got a new phone and didn’t have the original picture that I used for Facebook on it. So i just took a selfie at work and submitted it. Since I was at work I had safety glasses on and it made made me look significantly different. That was when my account was disabled and I haven’t heard anything from Facebook despite the fact that I’ve submitted several appeals. I have not violated any terms and I’d like my account reinstated. Thank you.
GetHuman-niesefam did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman-niesefam fixed the problem
We are waiting for GetHuman-niesefam to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Facebook email you?
This email address isn't valid
Follow this issue
See how GetHuman-niesefam fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-niesefam
Oct 11th, 2018 - 3 mons ago
I have an issue with Facebook too
Not resolved
Seen by 2 customers so far
Similar issue to 174223 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman-niesefam started working on this issue
Oct 11th, 2018 4:55pm