GetHuman-dmmtc's customer service issue with Facebook from October 2018

9 views | 173468 similar | 0 following
Help with my Facebook issue
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Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-dmmtc will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-dmmtc can let us know if they help or not.
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The issue in GetHuman-dmmtc's own words
Deleting FB account, was hacked. FB indicated deletion would occur on Nov * but I have no confirmation on that pending action and*or if the deletion could be expedited.**Since the "hack occurrence" I am totally unable to lofino my FB account. Additionally, I am unable to change password. ... For the Last time, the issue is, my FB account was hacked. Changes were made to my FB photo*posts that I did NOT make. FB account scheduled for deletion on Nov *. What I need to know is CAN FB SECURE MY ACCOUNT NOW, SO NO MORE DATA IS HACKED, CAN FB GO AHEAD AND DELETE ACCOUNT RIGHT AWAY.
My FB account was hacked, I cannot change PW. Especially frustrating not knowing if the *** who hacked me, has further altered or stolen information.
A response stating my FB account will be deleted promotly, preferably immediately....why are theyvwaiting for thirty days...when I cannot access my FB account anyway.JUST FREAKING DO IT.
Have been Facebook member for five years
Tried to reset Password, but do not think this is wise since I was hacked.
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Customer service issue
Reported by GetHuman-dmmtc
Oct 11th, 2018 - 3 years ago
Seen by 9 customers so far
Similar issue to 173468 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License


GetHuman-dmmtc started working on this issue
Oct 11th, 2018 2:02am
GetHuman-dmmtc indicated the issue is not fixed yet.
Oct 12th, 2018 9:08pm
GetHuman-dmmtc indicated the issue is not fixed yet.
Oct 12th, 2018 9:08pm
GetHuman-dmmtc indicated the issue is not fixed yet.
Oct 12th, 2018 9:11pm
GetHuman-dmmtc indicated the issue is not fixed yet.
Oct 12th, 2018 9:13pm
GetHuman-dmmtc indicated the issue is not fixed yet.
Oct 12th, 2018 9:20pm

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