Hello, I have a shopify store called dreammoonlamps.com, and I was trying to create an...

GetHuman-smaekyt's customer service issue with Facebook from October 2018

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The issue in GetHuman-smaekyt's own words
Hello, I have a shopify store called dreammoonlamps.com, and I was trying to create an ad on facebook. When I did, facebook gave me an error, Can't Download - Could not retrieve data from URL., whenever I entered the url I wanted to advertise. I checked facebook's debugger, and it said, I have a blocked url!. I didn't know why this was happening, so i contacted shopify. They told me that it was facebook's problem, and to message them for information!
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Facebook

Customer service issue
Reported by GetHuman-smaekyt
Oct 8th, 2018 - a yr ago
I have an issue with Facebook too
Not resolved
Seen by 4 customers so far
Similar issue to 169782 others
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-smaekyt started working on this issue
Oct 8th, 2018 12:18am
GetHuman-smaekyt shared this issue with friends on Facebook
Oct 8th, 2018 12:18am
GetHuman-smaekyt shared this issue with others over email
Oct 8th, 2018 12:19am