Someone logged out of my account and I've received an email saying that my mobile numbe...

GetHuman1222175's customer service issue with Facebook from September 2018

156327 similar
0 following
Help with my Facebook issue
First: share to improve GetHuman1222175's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1222175's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1222175 will want to follow the link below to head to their help center. We will check on GetHuman1222175 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman1222175 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman1222175's own words
Someone logged out of my account and I've received an email saying that my mobile number was deactivated due to it being a non working number. When I try to log in from any device, I cannot receive my code via text to log in. I've checked with T Mobile and there are no content blockers on my phone for SMS*Push messages. Please contact me to have this issue resolved. My cell phone number is active and it never changed.
GetHuman1222175 did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman1222175 fixed the problem
We are waiting for GetHuman1222175 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Facebook email you?
This email address isn't valid
Follow this issue
See how GetHuman1222175 fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman1222175
Sep 28th, 2018 - 3 mons ago
I have an issue with Facebook too
Not resolved
Seen by 2 customers so far
Similar issue to 156327 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman1222175 started working on this issue
Sep 28th 12:16pm