My phone did a system reset and once it started back up it told me that my facebook app...

GetHuman1221693's customer service issue with Facebook from September 2018

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The issue in GetHuman1221693's own words
My phone did a system reset and once it started back up it told me that my facebook app and fb messenger had been logged out. This is the first time it has done this after a phone reset. I cannot remember my password, and when attempting to get a reset code via text and email it keeps saying both sets of codes are invalid. The text code keeps automatically trying to autofill it in which made it say I've tried too many attempts and I have to wait until later. Also, each email request for a password reset keeps sending me the same code, which the app keeps telling me is invalid. Any help would be very much appreciated.*- Karl
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Customer service issue
Reported by GetHuman1221693
Sep 28th, 2018 - 2 mons ago
I have an issue with Facebook too
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Seen by 2 customers so far
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GetHuman1221693 started working on this issue
Sep 28th 8:29am