Our business facebook page lost its ***% response rate because FB's reply-to-comment-vi...
GetHuman1220964's customer service issue with Facebook from September 2018
Help with my Facebook issue
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GetHuman1220964's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1220964 will want to follow the link below to head to their help center. We will check on GetHuman1220964 later to make sure it's all set or try to help escalate.
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Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman1220964's own words
Our business facebook page lost its ***% response rate because FB's reply-to-comment-via-private-message feature wasn't working. We want to speak to someone who can fix the issue as quickly as possible and restore our ***% response rate score. Thanks.
GetHuman1220964 did not yet indicate what Facebook should do to make this right.
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