I believe I was scammed and hacked at same the same time. I don't recognize the email...

GetHuman1219386's customer service issue with Facebook from September 2018

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GetHuman1219386's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1219386 will want to follow the link below to head to their help center. We will check on GetHuman1219386 later to make sure it's all set or try to help escalate.
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Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman1219386's own words
I believe I was scammed and hacked at same the same time. I don't recognize the email the is attached to the reset page on fscebook. Please help
GetHuman1219386 did not yet indicate what Facebook should do to make this right.
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Facebook

Customer service issue
Reported by GetHuman1219386
Sep 27th, 2018 - 3 mons ago
I have an issue with Facebook too
Not resolved
Seen by 2 customers so far
Similar issue to 155410 others
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GetHuman1219386 started working on this issue
Sep 27th 7:53pm