I used a different ipad and tried to login. When I got my iPad there was a unknown at...

GetHuman-shanap's customer service issue with Facebook from September 2018

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The issue in GetHuman-shanap's own words
I used a different ipad and tried to login. When I got my iPad there was a unknown attempt notice in my notifications. I accidently selected "This Wasn't Me" and it locked me out. I don't have access to code generator to get a code since my FB is locked down and it's not sending SMS message like it should. And I have two-factor authentication so I need help. I have even sent in picture of me holding a code written on paper like it said and ent in my drivers license. I have a business ad manager on my account and I can't view insights or anything and my credit card is still being charged. I need access to my account!
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Customer service issue
Reported by GetHuman-shanap
Sep 25th, 2018 - 4 mons ago
I have an issue with Facebook too
Not resolved
Seen by 2 customers so far
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
GetHuman-shanap started working on this issue
Sep 25th, 2018 5:49pm