Dear Sir or madam, *My Advertiser Account ID *********, zMuesli*I GOT THIS Your ad acco...

GetHuman-jeztina's customer service issue with Facebook from September 2018

15 views | 150794 similar | 0 following
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The issue in GetHuman-jeztina's own words
Dear Sir or madam, *My Advertiser Account ID *********, zMuesli*I GOT THIS Your ad account has been flagged for policy violations. Any ads you're running have been turned off. If you believe this is a mistake, please contact us.*I am thankful you can help me, I am sorry that I made mistake, I have faith you will fix it. I read all of your advertising policies many times. Now i know i made a mistake and i am really sory about it. I live in Slovenija. Me and my sister has this business we sell mainly cereals without sugar a long site other healthy product. One of product is industrial hemp: proteins, tea, seeds and flour. In Slovenija is industrial hemp allowed, because they are really healthy. We targeting only people in Slovenija, because we have a small business. This business zMuesli have me and my sister for * years and we really live for it, we love our company really, we work ** hour per day. I am so sorry because i made a mistake, but i do not really know that i can not advertised a product that are allowed in Slovenija, we really targeting only Slovenian people. This is so frustrated and sad. Please please activated our ad account, we really need facebook for advertising, i am really sorry. Our parents havent got job and we are so happy that we made a company. Please help me. I will not break any of your rules. We only advertise on facebook, i have faithyou will fix it.*Best regards, Tina

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Facebook

Customer service issue
Reported by GetHuman-jeztina
Sep 23rd, 2018 - 2 years ago
Fixed
Seen by 15 customers so far
Similar issue to 150794 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License

Timeline

GetHuman-jeztina started working on this issue
Sep 23rd, 2018 2:55pm
GetHuman-jeztina indicated the issue is not fixed yet.
Sep 24th, 2018 4:18pm
GetHuman-jeztina indicated the issue is not fixed yet.
Sep 24th, 2018 4:20pm

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