Fb logged me out for no reason*They said they needed to verify my identity. Why i have...
GetHuman-elarry's customer service issue with Facebook from September 2018
Help with my Facebook issue
First: share to improve GetHuman-elarry's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-elarry's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-elarry will want to follow the link below to head to their help center. We will check on GetHuman-elarry later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-elarry may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman-elarry's own words
Fb logged me out for no reason*They said they needed to verify my identity. Why i have no idea they asked me to upload a picture of my self which i did . .i dont understand why they did this i had an old account *That i had not used for months got a new phone and could nt remember the old password so i made a new one i dont understand im a regular guy ...i post mostly music and recovery based themes this is very upsetting because i just got back on fb and started to reconnect with a lot of old friends...there gonna think i relapsed and thats why im not on...please help...this isnt fair.. I live being on fb..please help
GetHuman-elarry did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman-elarry fixed the problem
We are waiting for GetHuman-elarry to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.