I was hacked. They have changed my phone number. And when I get a sms code from FB are...
GetHuman1181523's customer service issue with Facebook from September 2018
Help with my Facebook issue
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GetHuman1181523's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1181523 will want to follow the link below to head to their help center. We will check on GetHuman1181523 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman1181523 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman1181523's own words
I was hacked. They have changed my phone number. And when I get a sms code from FB are whoever it always says I've tried to many time to log in. And I also get in red "unknown error".please he get back into my account. I've had this account for over * years. This phone is my only source to log in. So please email me or call me at **********. This is the correct * for my account. Thank you Nancy Hernandez
GetHuman1181523 did not yet indicate what Facebook should do to make this right.
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