The other day my account got hacked into I change my password on messenger and it locke...
GetHuman-jessycad's customer service issue with Facebook from September 2018
Help with my Facebook issue
First: share to improve GetHuman-jessycad's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-jessycad's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-jessycad will want to follow the link below to head to their help center. We will check on GetHuman-jessycad later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-jessycad may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman-jessycad's own words
The other day my account got hacked into I change my password on messenger and it locked me out of my Facebook but I'm still logged in on messenger I cannot access my Facebook I have sent in my ID and still have not got a reply back I do not remember my password to my Gmail account that is associated with my Facebook account I need help resetting my password another way besides going through Gmail I have been waiting on this for days it would be really appreciate it if someone would get back to me
GetHuman-jessycad did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman-jessycad fixed the problem
We are waiting for GetHuman-jessycad to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.