Hi, My Shopify store is not displaying on my facebook shop. This was never a problem un...

GetHuman1175160's customer service issue with Facebook from September 2018

148718 similar
0 following
Help with my Facebook issue
First: share to improve GetHuman1175160's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1175160's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1175160 will want to follow the link below to head to their help center. We will check on GetHuman1175160 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman1175160 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman1175160's own words
Hi, My Shopify store is not displaying on my facebook shop. This was never a problem until recently all products disappeared except for * items. Really disappointing as I can't have my shop on instagram due to this issue. I had ** products come up as breaching the facebook terms, these included plastic flowers, childrens soft toys, aromatherapy oils etc, which are not dangerous or adult themed. All my products are all legal in New Zealand and are gifts!
GetHuman1175160 did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman1175160 fixed the problem
We are waiting for GetHuman1175160 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Facebook email you?
This email address isn't valid
Follow this issue
See how GetHuman1175160 fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman1175160
Sep 21st, 2018 - 6 mons ago
I have an issue with Facebook too
Not resolved
Seen by 2 customers so far
Similar issue to 148718 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman1175160 started working on this issue
Sep 21st, 2018 11:51am