Hello there was a problem with my pasword because the new pasword facebook wanted to se...

GetHuman1174726's customer service issue with Facebook from September 2018

Help with my Facebook issue
The issue in GetHuman1174726's own words
Hello there was a problem with my pasword because the new pasword facebook wanted to send to the email that I don't use anymore so I changed pasword with my facebook friends help (facebook option). So my pasword is okay but I cannot login because I need to confirm my new email but facebook don't send to me an email I searched fot it even in spam. Facebook offered me an option - if you didn't get an email click to have another one. but then I click an error is happening all the time. So I don't know how to log in. Please help. Thank you. My old email is *****@***.com and my new email is supposed to be - *****@***.com
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Facebook

Customer service issue
Reported by GetHuman1174726
Sep 21st, 2018 - 6 mons ago
I have an issue with Facebook too
Fixed
Seen by 10 customers so far
Similar issue to 148537 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman1174726 started working on this issue
Sep 21st, 2018 7:11am
GetHuman1174726 indicated the issue is not fixed yet.
Sep 23rd, 2018 7:27am
GetHuman1174726 indicated the issue is not fixed yet.
Sep 23rd, 2018 7:28am
GetHuman1174726 indicated the issue is not fixed yet.
Sep 23rd, 2018 7:50am
GetHuman1174726 indicated the issue is not fixed yet.
Sep 23rd, 2018 7:50am
GetHuman1174726 indicated the issue is not fixed yet.
Sep 23rd, 2018 7:50am