I have a blog account called On The Go With Flo In Tow'. When I try to post with pictur...
GetHuman-zhbremne's customer service issue with Facebook from September 2018
Help with my Facebook issue
First: share to improve GetHuman-zhbremne's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-zhbremne's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-zhbremne will want to follow the link below to head to their help center. We will check on GetHuman-zhbremne later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-zhbremne may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman-zhbremne's own words
I have a blog account called On The Go With Flo In Tow'. When I try to post with pictures and a video together in the one post it won't include the video, however on my personal account I am able to do this. Why does this happen? Its really frustrating. I never wanted a blog page to get people to follow us, its simply a page we use for our friends and family to see our travels. It keeps prompting me to 'promote' etc which I don't want to do.
GetHuman-zhbremne did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman-zhbremne fixed the problem
We are waiting for GetHuman-zhbremne to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.