I have lost my iPhone that had FB and messenger apps on it with saved pass words*I rare...
GetHuman1171393's customer service issue with Facebook from September 2018
Help with my Facebook issue
GetHuman1171393's next move: try the Facebook help center again.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1171393 will want to follow the link below to head to their help center. We will check on GetHuman1171393 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman1171393 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman1171393's own words
I have lost my iPhone that had FB and messenger apps on it with saved pass words*I rarely used FB on my PC.*now I cant log in as I cant remember my password as it was stored on my phone and cant get to an icloud backup.*I know my FB id email and phone number associated with my account but neither are still active. I need to be able to change the phone number so I can receive the code that you want to text me to gain access, I understand there are lots of levels of security there for obvious reasons, my big loss is all my messenger contacts that I can get to. Please help thanks the email associated with my account is *****@***.com and the phone is ***-***-****
GetHuman1171393 did not yet indicate what Facebook should do to make this right.
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