Today at *:** a.m. I received an email saying that my Facebook password was changed and...

GetHuman-ciereca's customer service issue with Facebook from September 2018

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Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-ciereca's own words
Today at *:** a.m. I received an email saying that my Facebook password was changed and I was unable to access my Facebook so I try to change my password but then I secured my account now I'm unable to access my Facebook because I'm unable to verify my identity because I change the phone number that's on my Facebook account and I don't have it in device that I've used before. Login to my Facebook what do I need to do to be able to log back into my Facebook
GetHuman-ciereca did not yet indicate what Facebook should do to make this right.
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Customer service issue
Reported by GetHuman-ciereca
Sep 20th, 2018 - 6 mons ago
I have an issue with Facebook too
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Seen by 5 customers so far
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GetHuman-ciereca started working on this issue
Sep 20th, 2018 4:29am