My husband got a message from someone on Facebook messenger last night that he let in o...
GetHuman-trickort's customer service issue with Facebook from September 2018
Help with my Facebook issue
First: share to improve GetHuman-trickort's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-trickort's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-trickort will want to follow the link below to head to their help center. We will check on GetHuman-trickort later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-trickort may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman-trickort's own words
My husband got a message from someone on Facebook messenger last night that he let in on Facebook on *-**-** at about *:** am.. This person was trying to rob us and they were slick. They deleted there conversation after they seen the conversation was going no where. But we need to find this person for our safety and others. My husband was injured in an accident about * yrs. ago our son and I have been bring the world to him because he can't go out to the world and he was a man who traveled the world. Nobody should try to rob him or hurt him with out knowing who they are. We don't have the equipment to find them but we know you do.
GetHuman-trickort did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman-trickort fixed the problem
We are waiting for GetHuman-trickort to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.