I bought a new phone can not get back into my facebook it has been a long time since I...

GetHuman1166931's customer service issue with Facebook from September 2018

1 view
 | 
146544 similar
 | 
0 following
Help with my Facebook issue
First: share to improve GetHuman1166931's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1166931's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1166931 will want to follow the link below to head to their help center. We will check on GetHuman1166931 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman1166931 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman1166931's own words
I bought a new phone can not get back into my facebook it has been a long time since I set up my Facebook my phone my email and password don’t remember the password I finally figured out my email I had * at the time one was ( Pattie*x*, and the other was ( pattie*x**, both at frontier.com but this account has been closed I have contacted frontier but it won’t let them give me a code since it’s not an active account my Facebook has all my grankids videos and my information please help!!!!
GetHuman1166931 did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman1166931 fixed the problem
We are waiting for GetHuman1166931 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Facebook email you?
This email address isn't valid
Follow this issue
See how GetHuman1166931 fixes it.
This email address isn't valid

Facebook

Customer service issue
Reported by GetHuman1166931
Sep 19th, 2018 - 6 mons ago
I have an issue with Facebook too
Not resolved
Seen by 1 customer so far
Similar issue to 146544 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman1166931 started working on this issue
Sep 19th, 2018 6:17pm