My FB account would shut off every time I went on. So I deleted the account off my pho...

GetHuman-sturmcon's customer service issue with Facebook from September 2018

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The issue in GetHuman-sturmcon's own words
My FB account would shut off every time I went on. So I deleted the account off my phone and then downloaded the app again. I started a new account and started friend requesting. My son said that he could get back my old account but then I got a message that my account has been disabled for pretending to be someone else. I sent a copy of my DL and a response and I haven't heard back. When I go on through my husband's account I can see my old account. How do I get my account back? At this point I have no idea what account info. to use.
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Customer service issue
Reported by GetHuman-sturmcon
Sep 20th, 2018 - 6 mons ago
I have an issue with Facebook too
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GetHuman-sturmcon started working on this issue
Sep 20th, 2018 12:14am