Cannot log on to Facebook* not getting sms codes

GetHuman-tkimble's customer service issue with Facebook from September 2018

Help with my Facebook issue
The issue in GetHuman-tkimble's own words
Log on ... I changed my psw and clicked the option to log me out of every device. Now when I go to login on it tells me that it does not recognize the browser I'm on to login on one that I have used before. This is the only one I have ever used. It says it's sending me an sms code and I never get it or I can get a code from code generator below but there is no code and I can't login to get code from there.
It's me. I wasn't hacked. I know my psw and have always used this app on this phone but now all of a sudden it doesn't recognize it?!? If I was really hacked they probably wouldn't have secured it this bad.
Fixing my acct and letting me log in!
Been having the same Facebook since ****! THE SAME ONE! So, no I don't want to make a new one and lose almost * years of pics and everything!
I've tried everything. Logging in from a *rd party app but it prompts me to log in again....send them a copy of my drivers license...never heard back. This is going on * days and there is nobody to email or contact for help.
I have an issue with Facebook too
How GetHuman-tkimble fixed the problem
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Customer service issue
Reported by GetHuman-tkimble
Sep 22nd, 2018 - 6 mons ago
I have an issue with Facebook too
Fixed
Seen by 12 customers so far
Similar issue to 149526 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-tkimble started working on this issue
Sep 22nd, 2018 4:37am
GetHuman-tkimble indicated the issue is not fixed yet.
Sep 22nd, 2018 4:39am
GetHuman-tkimble indicated the issue is not fixed yet.
Sep 23rd, 2018 7:52am
GetHuman-tkimble indicated the issue is not fixed yet.
Sep 23rd, 2018 10:58am
GetHuman-tkimble indicated the issue is not fixed yet.
Sep 23rd, 2018 11:01am
GetHuman-tkimble indicated the issue is not fixed yet.
Sep 23rd, 2018 11:03am
GetHuman-tkimble indicated the issue is not fixed yet.
Sep 23rd, 2018 3:43pm
GetHuman-tkimble indicated the issue is not fixed yet.
Sep 23rd, 2018 3:48pm
GetHuman-tkimble indicated the issue is not fixed yet.
Sep 23rd, 2018 3:50pm
GetHuman-tkimble indicated the issue is not fixed yet.
Sep 23rd, 2018 3:50pm