A very disturbing video was posted to my FB messenger.

GetHuman-tiercenj's customer service issue with Facebook from September 2018

Help with my Facebook issue
The issue in GetHuman-tiercenj's own words
The problem: A very disturbing video was posted to my FB messenger.
GetHuman-tiercenj did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman-tiercenj fixed the problem
We are waiting for GetHuman-tiercenj to fix the problem and share the solution with the rest of us customers.
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Facebook

Customer service issue
Reported by GetHuman-tiercenj
Sep 6th, 2018 - 6 mons ago
I have an issue with Facebook too
Fixed
Seen by 9 customers so far
Similar issue to 130256 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-tiercenj started working on this issue
Sep 6th, 2018 12:58pm
GetHuman-tiercenj indicated the issue is not fixed yet.
Sep 6th, 2018 12:58pm