Accidentally closed Facebook on my phone. Unable to access now. Forgot password , and d...

GetHuman-mariaaga's customer service issue with Facebook from September 2018

Help with my Facebook issue
The issue in GetHuman-mariaaga's own words
Accidentally closed Facebook on my phone. Unable to access now. Forgot password , and daughter accidentally put a period where an a should be on email address. So unable to receive emails to access. I only signed to Facebook when I became a grandmother to share grandsons photos with friends and family. Don’t want to make a new Facebook account. I especially don’t want to loose all the pictures , videos, and memories of my grandson. Please help me retrieve my Facebook account.
GetHuman-mariaaga did not yet indicate what Facebook should do to make this right.
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Customer service issue
Reported by GetHuman-mariaaga
Sep 2nd, 2018 - 6 mons ago
I have an issue with Facebook too
Seen by 4 customers so far
Similar issue to 125398 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
GetHuman-mariaaga started working on this issue
Sep 2nd, 2018 6:25pm
GetHuman-mariaaga indicated the issue is not fixed yet.
Sep 10th, 2018 7:46pm