Facebook Customer FAQ

Facebook Account restrictions usually happen due to violations of Facebook's community standards or ad policies. If your account is restricted from advertising, you will receive a notification, and you can appeal the decision. To do this, follow the link provided in your notification to the Policy and Protection Hub or go to the "Account Quality" section in your Business Settings. From there, you'll be guided through the process of submitting an appeal. Keep in mind that while your request is reviewed, it's best to ensure all existing ads and content meet Facebook's guidelines to prevent further issues. Please remember it might take some time for Facebook to review your appeal.

To see your Facebook offer on Marketplace, follow these steps: 1. First, click on the small marketplace icon on your Facebook home page. This icon typically looks like a house. 2. After you're in the marketplace, click on the 'Your Account' option located at the top of the page. 3. There, you'll see a section dedicated to 'Your Offers'. It's where you can view all the offers you've made, the listings you're interested in, or the items you've purchased or sold. 4. Click on 'Your Offers' to see the specifics of your deal. Please remember that all of your activity on Marketplace is private and will not be shared with your Facebook friends unless you decide to do so.

If your Facebook account has been disabled, it may be due to several reasons such as not following Facebook's Community Standards or Terms of Use. To regain access to your account, you'll need to submit an appeal via the "My Personal Account Was Disabled" form. Be sure to fill out the form with as much detail as possible. You may be asked to upload a photo ID to confirm your identity. Please note that the review process can take some time. Remember, future access to your account can depend on proper use as per Facebook's guidelines.

If your Facebook account has been disabled, it might be due to a violation of Facebook's Community Standards or Terms of Service. To recover your account, you need to submit an appeal using the "My Personal Account was Disabled" form which you'll find on the Facebook Help Center. Be sure to provide all of the requested information, including a description of your issue, your full name, and the email associated with your Facebook account. Facebook might ask you to provide a government-issued ID for identification. Once you submit an appeal, Facebook will review it and get back to you. Please note that this process may take some time.

We're sorry for the issue you're experiencing. To regain access, first, try recovering your account using the "Forgot Password" option. If that fails, visit Facebook's Hacked Account section and report your case. To protect your account, notify your followers not to interact with the stolen account and to report it as well. Keep in mind that Facebook's response time may vary based on the number of requests they receive. Be patient and follow up regularly but respectfully to avoid your request being seen as spam. It's important not to start a new page until you're sure your old page can't be recovered as it may compete with the stolen page.