I have a Facebook Page and recently I did some promotions and payed with a $** cupon th...

GetHuman-luisros's customer service issue with Facebook from August 2018

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I have a Facebook Page and recently I did some promotions and payed with a $** cupon that Facebook itself gave me for free. After those $** the page kept promoting the ad without my discretion, the first time it charged me $** and I let it slide, but now it charged me an additional $** and I don't know for what or why since I haven't managed the page in weeks. I would like my money back since I erased my credit card information from the page and somehow it still managed to charge me money without my consent.
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Customer service issue
Reported by GetHuman-luisros
Aug 28th, 2018 - 3 mons ago
I have an issue with Facebook too
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Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-luisros started working on this issue
Aug 28th 11:30am
GetHuman-luisros indicated the issue is not fixed yet.
Aug 28th 1:03pm
GetHuman-luisros confirmed the issue is fixed. Hooray!
Aug 29th 12:58pm