my account got hacked earlier this year and I had to change my password which I have si...

GetHuman-gabtomas's customer service issue with Facebook from August 2018

Help with my Facebook issue
The issue in GetHuman-gabtomas's own words
my account got hacked earlier this year and I had to change my password which I have since forgot. The email linked to my account is an aim.com email and I no longer have access to it. Which is preventing me from changing my password. I have spent HOURS trying to access my account. I even used the codes from * trusted friends that I select but it keeps telling me that my email is used for another account. I am so frustrated. I just want access to MY OWN facebook. this is insane. PLEASE HELP
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Customer service issue
Reported by GetHuman-gabtomas
Aug 28th, 2018 - 3 mons ago
I have an issue with Facebook too
Fixed
Seen by 8 customers so far
Similar issue to 119887 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-gabtomas started working on this issue
Aug 28th 3:03pm
GetHuman-gabtomas indicated the issue is not fixed yet.
Aug 28th 4:04pm
GetHuman-gabtomas indicated the issue is not fixed yet.
Aug 28th 4:05pm
GetHuman-gabtomas indicated the issue is not fixed yet.
Aug 28th 4:05pm
GetHuman-gabtomas indicated the issue is not fixed yet.
Aug 28th 4:07pm
GetHuman-gabtomas indicated the issue is not fixed yet.
Aug 29th 7:06pm
GetHuman-gabtomas indicated the issue is not fixed yet.
Aug 31st 4:59pm