I broke my old phone and cant remember password anymore. I tried having verification co...

GetHuman-bcrane's customer service issue with Facebook from August 2018

Help with my Facebook issue
The issue in GetHuman-bcrane's own words
I broke my old phone and cant remember password anymore. I tried having verification code sent to email address B*****@***.com several times but a email never arrived from facebook and the telephone number on file ***-***-**** is the broken phone. The current number I have now is ***-***-**** but cannot update it with being able to log in. I would like either my number updated to recieve verification code through text message or a temporary password to log in. **Thank you, *Brendan Crane
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Customer service issue
Reported by GetHuman-bcrane
Aug 28th, 2018 - 3 mons ago
I have an issue with Facebook too
Fixed
Seen by 2 customers so far
Similar issue to 119264 others
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-bcrane started working on this issue
Aug 28th 1:38am
GetHuman-bcrane indicated the issue is not fixed yet.
Aug 28th 1:38am