i applied for a facebook account over a week ago. i was told to submit a photo of mysel...

GetHuman-lilfst's customer service issue with Facebook from August 2018

Help with my Facebook issue
The issue in GetHuman-lilfst's own words
i applied for a facebook account over a week ago. i was told to submit a photo of myself which I did. I received a message that you needed a larger photo. My daughter came to my house and took another photo and submitted it five days ago. I'm still receiving messages from facebook saying that they have not verified that the photo is of me! i'm very concerned that I have been scammed and am going to report this to the BBB if i don't get a reply today!! What method can you use to verify that the photo is or isn't of me????
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Facebook

Customer service issue
Reported by GetHuman-lilfst
Aug 27th, 2018 - 3 mons ago
I have an issue with Facebook too
Fixed
Seen by 4 customers so far
Similar issue to 118737 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-lilfst started working on this issue
Aug 27th 5:29pm
GetHuman-lilfst indicated the issue is not fixed yet.
Aug 27th 7:45pm
GetHuman-lilfst indicated the issue is not fixed yet.
Aug 27th 8:55pm