Got a new phone. Forgot password and went through the steps to reset. Would never send...

GetHuman-timnjami's customer service issue with Facebook from August 2018

Help with my Facebook issue
The issue in GetHuman-timnjami's own words
Got a new phone. Forgot password and went through the steps to reset. Would never send me a code via text. Kept trying and now it won’t even pull up my account. What do I need to do. My name is Tim Wagley. My phone number is************. If this isn’t where I need to be to get help then please let me know who to talk to. I’ve tried everything on Facebook help page and have had no results. Thank you and have a blessed day
GetHuman-timnjami did not yet indicate what Facebook should do to make this right.
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Customer service issue
Reported by GetHuman-timnjami
Aug 27th, 2018 - 4 mons ago
I have an issue with Facebook too
Seen by 5 customers so far
Similar issue to 118425 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
GetHuman-timnjami started working on this issue
Aug 27th 1:32pm
GetHuman-timnjami indicated the issue is not fixed yet.
Aug 28th 12:07am