How do I gain access to my Facebook account? **After multiple attempts to enter Faceboo...

GetHuman-butzkenv's customer service issue with Facebook from August 2018

Help with my Facebook issue
The issue in GetHuman-butzkenv's own words
How do I gain access to my Facebook account? **After multiple attempts to enter Facebook password, I became locked out. After several hours, I was allowed to create a new password but am blocked from the account until I enter a code that they say will be sent to me via SMS but I never receive any such message. I don't recall ever entering my phone number to this Facebook account and I also have not received an email. **How do I go about getting an access code so that I can get past this security check?
GetHuman-butzkenv did not yet indicate what Facebook should do to make this right.
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Customer service issue
Reported by GetHuman-butzkenv
Aug 27th, 2018 - 5 mons ago
I have an issue with Facebook too
Fixed
Seen by 16 customers so far
Similar issue to 117875 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-butzkenv started working on this issue
Aug 27th, 2018 12:24am
GetHuman-butzkenv shared this issue with friends on Facebook
Aug 27th, 2018 12:24am
GetHuman-butzkenv indicated the issue is not fixed yet.
Aug 28th, 2018 2:20am
GetHuman-butzkenv indicated the issue is not fixed yet.
Aug 28th, 2018 2:23am
GetHuman-butzkenv indicated the issue is not fixed yet.
Aug 30th, 2018 1:29am
GetHuman-butzkenv indicated the issue is not fixed yet.
Aug 30th, 2018 1:31am
GetHuman-butzkenv indicated the issue is not fixed yet.
Aug 30th, 2018 1:32am
GetHuman-butzkenv indicated the issue is not fixed yet.
Aug 30th, 2018 1:34am
GetHuman-butzkenv indicated the issue is not fixed yet.
Aug 30th, 2018 1:36am
GetHuman-butzkenv indicated the issue is not fixed yet.
Aug 30th, 2018 3:19am
GetHuman-butzkenv indicated the issue is not fixed yet.
Aug 30th, 2018 1:01pm