My facebook account shows my old e-mail address of *****@***.com I no longer have that...

GetHuman-patdarra's customer service issue with Facebook from August 2018

Help with my Facebook issue
The issue in GetHuman-patdarra's own words
My facebook account shows my old e-mail address of *****@***.com I no longer have that e-mail as cox is not available in New Mexico. This was my AZ address. Also, my phone number has been deleted from my account. I believe this happened when my account was hacked. Looking into this, I find an account with my birth date of **** but the year is wrong. I need my active account to show my current e-mail (as below) and the bogus account deleted.
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Customer service issue
Reported by GetHuman-patdarra
Aug 26th, 2018 - 3 mons ago
I have an issue with Facebook too
Seen by 6 customers so far
Similar issue to 117614 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
GetHuman-patdarra started working on this issue
Aug 26th 6:47pm
GetHuman-patdarra indicated the issue is not fixed yet.
Aug 31st 3:14pm