Tried to log in to my FB account and I got a message that my account password had been...

GetHuman1037836's customer service issue with Facebook from August 2018

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Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman1037836's own words
Tried to log in to my FB account and I got a message that my account password had been changed, " I knew then that my account had been hacked maliciously. I followed every Facebook help center option and still was not able to recover my account.*I know longer have access to my username or password by being hacked. My account name is robertandrubybell of Irving Texas *****.*Please help me recover my
GetHuman1037836 did not yet indicate what Facebook should do to make this right.
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Customer service issue
Reported by GetHuman1037836
Aug 26th, 2018 - 4 mons ago
I have an issue with Facebook too
Not resolved
Seen by 2 customers so far
Similar issue to 117188 others
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
GetHuman1037836 started working on this issue
Aug 26th 10:21am