Back in *********, I lost access to my first facebook account because I changed my pass...

GetHuman-desteyni's customer service issue with Facebook from August 2018

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The issue in GetHuman-desteyni's own words
Back in *********, I lost access to my first facebook account because I changed my password and didn't write it down to remember it. The email I have no access too at all and the only phone that was connected to the acc was a blackberry that is no longer in service. When looking at my old and new facebook side by side, you can tell that it is the same person (aka. me) and the emails are just about the same except one is gmail while the other is yahoo. I need help gaining access to that account if possible at all, i have been trying for the last *** years.
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Customer service issue
Reported by GetHuman-desteyni
Aug 26th, 2018 - 4 mons ago
I have an issue with Facebook too
Not resolved
Seen by 2 customers so far
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
GetHuman-desteyni started working on this issue
Aug 26th 6:41am