I was hacked and can not get on facebook. I tried to change my password but it will no...

GetHuman-pizzapap's customer service issue with Facebook from August 2018

Help with my Facebook issue
The issue in GetHuman-pizzapap's own words
trying to change my password after being hacked ... I was hacked and can not get on facebook. I tried to change my password but it will not let me in to do this. I did all the steps and it came back that they would e-mail me a * digit*letter to get in but never got the code.
facebook is my past time
send me a code to get back in and change my password so I can use FB again.
About two years I think
did the steps and instructed
I have an issue with Facebook too
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Customer service issue
Reported by GetHuman-pizzapap
Aug 26th, 2018 - 4 mons ago
I have an issue with Facebook too
Fixed
Seen by 7 customers so far
Similar issue to 116787 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-pizzapap started working on this issue
Aug 26th 12:22am
GetHuman-pizzapap indicated the issue is not fixed yet.
Aug 26th 2:02am
GetHuman-pizzapap indicated the issue is not fixed yet.
Aug 26th 2:13am
GetHuman-pizzapap shared this issue with friends on Facebook
Aug 26th 2:13am
GetHuman-pizzapap indicated the issue is not fixed yet.
Aug 26th 2:16am
GetHuman-pizzapap indicated the issue is not fixed yet.
Aug 26th 12:47pm
GetHuman-pizzapap indicated the issue is not fixed yet.
Aug 27th 1:28am