My facebook account was hacked. The hacker changed my email that i used in creating the...

GetHuman-mgdavid's customer service issue with Facebook from August 2018

Help with my Facebook issue
Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-mgdavid's own words
My facebook account was hacked. The hacker changed my email that i used in creating the facebook account, changed my security answer,changed my date of birth. but my picture and my name remain the same anytime i try to reset my account, the response will be a reset code has been sent to my email. meanwhile this is the email that the hacker changed so i don't have access to the new email. the only email i have access to is the one i used in creating my facebook account, and the phone number that i used. Please help.
GetHuman-mgdavid did not yet indicate what Facebook should do to make this right.
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Customer service issue
Reported by GetHuman-mgdavid
Aug 25th, 2018 - 3 mons ago
I have an issue with Facebook too
Fixed
Seen by 5 customers so far
Similar issue to 116456 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-mgdavid started working on this issue
Aug 25th 5:22pm
GetHuman-mgdavid indicated the issue is not fixed yet.
Aug 26th 8:40pm
GetHuman-mgdavid indicated the issue is not fixed yet.
Aug 26th 8:43pm
GetHuman-mgdavid shared this issue with friends on Facebook
Aug 26th 8:45pm