I recently got a new phone and as I try to login on my new phone to the Facebook app. I...

GetHuman1035698's customer service issue with Facebook from August 2018

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The issue in GetHuman1035698's own words
I recently got a new phone and as I try to login on my new phone to the Facebook app. It stated that my Facebook password is incorrect so I try to login again and once again it said it was incorrect. I try to use the codes by phone and email and the codes was doesn't work. Then it said I use the codes to many times try back later. Try use the trusted friends and only one got a email with a code. I would like access back into my Facebook account.
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Facebook

Customer service issue
Reported by GetHuman1035698
Aug 25th, 2018 - 4 mons ago
I have an issue with Facebook too
Not resolved
Seen by 3 customers so far
Similar issue to 116442 others
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman1035698 started working on this issue
Aug 25th 5:02pm