I believe my account has been hacked....*When I put forget password it offered to send...

GetHuman-savedse's customer service issue with Facebook from August 2018

Help with my Facebook issue
Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-savedse's own words
I believe my account has been hacked....*When I put forget password it offered to send me a code but I NEVER RECEIVE TYE CLOSE. I can't get it to my phone OR email. So I put that I I do not have access to these and it asked me for a new email address which I gave so upon getting the code from my three trusted contacts trusted contacts it said congratulations but then it told me to go finish recovering the process by getting the link in my email and again I cannot receive any email at all.*Please help me if you will
GetHuman-savedse did not yet indicate what Facebook should do to make this right.
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Facebook

Customer service issue
Reported by GetHuman-savedse
Aug 25th, 2018 - 4 mons ago
I have an issue with Facebook too
Fixed
Seen by 5 customers so far
Similar issue to 116243 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-savedse started working on this issue
Aug 25th 1:30pm
GetHuman-savedse indicated the issue is not fixed yet.
Aug 26th 5:14am
GetHuman-savedse indicated the issue is not fixed yet.
Aug 26th 5:14am
GetHuman-savedse indicated the issue is not fixed yet.
Aug 26th 6:21pm