I forgot my password on Facebook and I and trying to get using the passcode they are se...

GetHuman1034663's customer service issue with Facebook from August 2018

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The issue in GetHuman1034663's own words
I forgot my password on Facebook and I and trying to get using the passcode they are sending. I have a new phone. everytime I enter it it says I am entering the wrong code. Then it locks me out.... I have to recover that account because of games that have levels with things I have purchased on them. How do I reset my Facebook password. It keeps telling me I have wrong password and wrong password code. Susan Janacek
GetHuman1034663 did not yet indicate what Facebook should do to make this right.
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Customer service issue
Reported by GetHuman1034663
Aug 25th, 2018 - 4 mons ago
I have an issue with Facebook too
Not resolved
Seen by 2 customers so far
Similar issue to 116090 others
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GetHuman1034663 started working on this issue
Aug 25th 9:46am