I forgot my password on Facebook and I and trying to get using the passcode they are se...

GetHuman1034663's customer service issue with Facebook from August 2018

2 views
 | 
116090 similar
 | 
0 following
Help with my Facebook issue
First: share to improve GetHuman1034663's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1034663's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1034663 will want to follow the link below to head to their help center. We will check on GetHuman1034663 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman1034663 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman1034663's own words
I forgot my password on Facebook and I and trying to get using the passcode they are sending. I have a new phone. everytime I enter it it says I am entering the wrong code. Then it locks me out.... I have to recover that account because of games that have levels with things I have purchased on them. How do I reset my Facebook password. It keeps telling me I have wrong password and wrong password code. Susan Janacek
GetHuman1034663 did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman1034663 fixed the problem
We are waiting for GetHuman1034663 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Facebook email you?
This email address isn't valid
Follow this issue
See how GetHuman1034663 fixes it.
This email address isn't valid

Facebook

Customer service issue
Reported by GetHuman1034663
Aug 25th, 2018 - 4 mons ago
I have an issue with Facebook too
Not resolved
Seen by 2 customers so far
Similar issue to 116090 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman1034663 started working on this issue
Aug 25th 9:46am