Face book really needs to have a technician call me please I use this Facebook pay feature very often as it has provided the best optimal service when exchanging currency however I have no way to fully explain the situation due to a lack of proper communication please contact me Derek Randolph at ********** other wise I will have to shut down Facebook for me and my clients thank you

GetHuman-derekran's customer service issue with Facebook from August 2018

3 views | 115207 similar | 0 following
Help with my Facebook issue
GetHuman-derekran's next move: find and follow the right step-by-step guide.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-derekran will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-derekran can let us know if they help or not.
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
The issue in GetHuman-derekran's own words
Receive money a friend sent me when I tried it continuously asked me to update my card info every time I updated the info no money was received even after * to * days ... My face book payment app is no longer working claims I need to update card info continuously even though I've updated it numerous times please help
There is no proper communication to fix a issue that should only take less than * minutes to fix. I've used this payment feature for over * years and now I have to change my payment app and have my clients do the same

GetHuman-derekran did not yet indicate what Facebook should do to make this right.

How GetHuman-derekran fixed the problem

We are waiting for GetHuman-derekran to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-derekran fixes it.
This email address isn't valid

Facebook

Facebook payment
Customer service issue
Reported by GetHuman-derekran
Aug 24th, 2018 - 3 years ago
Fixed
Seen by 3 customers so far
Similar issue to 115207 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License

Timeline

GetHuman-derekran started working on this issue
Aug 24th, 2018 3:20pm
GetHuman-derekran indicated the issue is not fixed yet.
Aug 27th, 2018 4:20pm

Setup Your New Home Easily

Our free concierge service can find the best deals across telecom providers in your new zip code and making sure your services arrive on the same day. Talk to a live person seconds from now who can do price comparisons for you and get a date that works for you!

Call anytime: 888-959-6783Our concierge is unaffiliated and therefore able to compare deals (and schedule) across many companies