Face book really needs to have a technician call me please I use this Facebook pay feature very often as it has provided the best optimal service when exchanging currency however I have no way to fully explain the situation due to a lack of proper communication please contact me Derek Randolph at ********** other wise I will have to shut down Facebook for me and my clients thank you

GetHuman-derekran's customer service issue with Facebook from August 2018

Help with my Facebook issue
The issue in GetHuman-derekran's own words
Receive money a friend sent me when I tried it continuously asked me to update my card info every time I updated the info no money was received even after * to * days ... My face book payment app is no longer working claims I need to update card info continuously even though I've updated it numerous times please help
There is no proper communication to fix a issue that should only take less than * minutes to fix. I've used this payment feature for over * years and now I have to change my payment app and have my clients do the same
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Facebook payment
Customer service issue
Reported by GetHuman-derekran
Aug 24th, 2018 - 4 mons ago
I have an issue with Facebook too
Fixed
Seen by 3 customers so far
Similar issue to 115207 others
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-derekran started working on this issue
Aug 24th 3:20pm
GetHuman-derekran indicated the issue is not fixed yet.
Aug 27th 4:20pm